Last updated: May 4, 2026
Who we are
This Privacy Policy applies to Gold's Gym Prince George, located at 760 Victoria Street, Prince George, BC V2L 2K6, Canada. We operate this website (goldsgympg.com) and the services available through it. We are an independently owned and operated franchise location of the Gold's Gym brand.
What we collect
When you use this site, we may collect:
- Information you give us — name, email, phone number, fitness goal, and any message you provide when filling out a contact form, JOIN NOW form, or women's-zone suggestions form, or when subscribing to our newsletter.
- Chat conversations — messages you exchange with our digital concierge, plus any name and email you choose to share. Stored so we can respond and improve service.
- Site usage data — pages viewed, clicks, scroll depth, browser type, approximate location (city level), and device info, collected to help us understand how the site is used and to improve the visitor experience.
How we use it
- Respond to your inquiries and bookings.
- Send you the information you requested (e.g. tour confirmation, follow-ups).
- Improve the site experience by analyzing aggregated usage patterns.
- Measure the effectiveness of our marketing.
Who we share it with
We do not sell your personal information. We may share information with trusted service providers who help us operate the site, deliver email, and run analytics on our behalf — and only to the extent needed to perform those services.
We may also share information when required by law (subpoena, court order, lawful government request).
Cookies & similar technologies
We use cookies and similar technologies for site functionality, analytics, and marketing measurement. You can disable cookies in your browser; some site features may not work without them.
Your choices
- Unsubscribe from marketing emails using the link in any email we send you.
- Request access, correction, or deletion of your personal information by emailing info@goldsgympg.com.
- Limit analytics by enabling browser privacy settings or using private/incognito browsing.
Data retention
Lead and contact data is retained for as long as necessary to respond to your inquiry and for follow-up communications, plus a reasonable period for record-keeping. Aggregate analytics data is retained on a rolling basis to support long-term improvements to the site.
Children
This site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it.
Security
We use commercially reasonable measures to protect your information — HTTPS encryption in transit, access controls, and reputable cloud providers. No system is 100% secure.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects when changes were last made.
Contact us
Questions about this Privacy Policy? Email info@goldsgympg.com or call (250) 614-1515.